How We Handle Website Information

Information We Collect

When you submit a form on this website, we may collect information such as your name, phone number, email address, property details, and the details you choose to share with us about your home search, financing questions, service request, or other inquiry.

How We Use Information

We use submitted information to respond to your questions, follow up on model, financing, inventory, service, and warranty inquiries, schedule appointments, and provide customer support related to Tennessee Happy Homes.

If you choose to opt in to SMS messaging, we may also use your phone number to send text messages related to your inquiries, appointments, customer service, home availability, financing options, promotions, and other related communications.

We may also use your information internally to improve our customer communication and service processes.

SMS Messaging and Consent

Our website forms may include one SMS checkbox for inquiry-related texts such as follow-up, appointments, and customer service, plus a separate optional checkbox for occasional marketing texts about home availability, financing options, promotions, and related offers. Message frequency varies. Message and data rates may apply. Reply HELP for help and STOP to cancel. Consent is not a condition of purchase.

For additional program details, please review our Terms & Conditions.

Sharing Information

We do not sell your personal information. We may share information with service providers, warranty providers, financing partners, software platforms, and messaging providers that help us respond to your inquiry or serve you as a customer.

Mobile opt-in information and consent data are not shared with third parties or affiliates for their own marketing or promotional purposes.

Cookies and Tracking

This website may use cookies, analytics tools, and similar technologies to understand website traffic, remember basic site preferences, improve performance, and better understand how visitors use our pages and forms.

We may also receive information such as your IP address, browser type, device information, referring page, and pages visited on this site.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect the information submitted through this website from unauthorized access, loss, misuse, or disclosure.

No method of internet transmission or electronic storage is guaranteed to be completely secure, but we take reasonable steps to protect the information you provide.

Photos and Attachments

If you upload photos or files through a service request form, we use those materials to help our team review and respond to your request.

Questions

If you have questions about this privacy policy or want us to update your contact information, please contact Tennessee Happy Homes directly.